Contact Us
Contact Drake Casino
If you need assistance in relation to the information published on drake-au.com about Drake Casino, or if you wish to clarify, correct, or request removal of any review content, you can contact our editorial team using the form below. Please provide your name, a valid email address, and a clear description of your question or request so that we can respond efficiently and in a legally appropriate manner.
We generally aim to reply to all editorial and website-related inquiries within one business day. Actual response times may vary depending on the complexity of your request and any necessary compliance checks. For matters relating to offshore gambling, regulatory concerns, or complaints about access to drakecasino.eu from Australia, you may also wish to consult the Australian Communications and Media Authority (ACMA) at https://acma.gov.au, which is the relevant regulator for interactive gambling services in Australia.
Primary Contact Details for This Review Site
This contact page applies to the review and informational website operating under the domain drake-au.com and the project name Drake Casino. It does not provide direct contact with the offshore casino operator behind drakecasino.eu.
- Website (review / information only): https://drake-au.com
- Primary contact email (editorial / general enquiries): [email protected]
- Telephone support: not specified (no phone-based support is currently offered by this review site)
- Postal / registered address: not specified (this site operates as an online information resource only)
- Author / content lead: Chloe Anderson (responsible for overseeing Australian market review content as at 2026)
Scope of Assistance We Can Provide
Before you contact us, please note the limits of what Drake Casino and drake-au.com can and cannot do, particularly in the Australian regulatory context:
- What we can assist with: questions about our reviews and ratings; correction of factual inaccuracies; clarification of how we summarise Drake Casino's Curacao licence (including licence reference GLH-OCCHKTW0705302017 and master licence 1668/JAZ); general information about offshore gambling risks for Australian residents; and requests about how your personal data submitted via this form is handled.
- What we cannot assist with: we do not operate Drake Casino, do not process deposits or withdrawals, and cannot access, modify, or close your Drake Casino account. We cannot intervene in payment disputes, bonus disputes, or game malfunctions on drakecasino.eu, nor can we verify the current status of its Curacao eGaming sub-licence or any financial guarantees.
- Regulatory and enforcement questions: for issues involving website blocking, illegal offshore gambling enforcement, or consumer protection actions against Drake Casino or related domains, ACMA is the competent Australian authority. Our role is informational; we do not represent or speak on behalf of ACMA or any government body.
Important Legal and Regulatory Notices for Australian Users
- Unauthorised offshore services: According to public ACMA materials and blocking orders issued in 2022 - 2026, Drake Casino (including drakecasino.eu and associated domains) has been treated as an illegal offshore interactive gambling service targeting Australians. As a result, Australians are generally not lawfully permitted to use these services, and Australian internet service providers may be directed to block access.
- No operator licence in Australia: The Curacao eGaming sub-licence (GLH-OCCHKTW0705302017, master licence 1668/JAZ) cited for Drake Casino is an offshore authorisation and is not a licence issued under Australian law. It does not amount to approval or endorsement by ACMA or any Australian state or territory regulator. The licence's current validity and the identity of the operating entity cannot be independently verified by this site and may be subject to change without notice.
- No financial or legal guarantees: Drake Casino is an independent review project. We do not hold player funds, we do not provide gambling services, and we cannot guarantee the solvency, fairness, or ongoing operation of Drake Casino or any other offshore provider. Use of any gambling service remains at your own risk, and you should seek independent legal or financial advice if you are unsure about your position.
- Responsible gambling and harm minimisation: If you are located in Australia and experience gambling-related harm, you can contact national and state-based support services such as Gambling Help Online (https://www.gamblinghelponline.org.au) or call local helplines. Our contact form is not a counselling or crisis service and must not be used for emergency communication.
Privacy and Data Handling for Contact Requests
When you submit a message through this form, we collect only the information you provide (such as your email address and the content of your message) for the purpose of responding to your enquiry and maintaining a record of communications for audit and compliance purposes.
- Data controller (for this site only): the operators of drake-au.com in connection with the Drake Casino project.
- Use of your information: to read, assess, and respond to your message; to monitor the quality and accuracy of our content; and to comply with any applicable legal obligations in Australia or other relevant jurisdictions.
- Data sharing: we do not sell your contact details. We may disclose information if reasonably necessary to respond to complaints, to cooperate with regulators (for example, ACMA) or law enforcement, or to comply with applicable law.
- Retention: contact records may be retained for as long as reasonably required for complaint handling, record-keeping, and legal compliance, and then deleted or anonymised in line with our internal policies.
- Your choices: by submitting this form you consent to us using the provided information to contact you. Do not include sensitive personal information (such as identity documents, bank card numbers, or health data) in your message.
How to Use This Contact Form Responsibly
- Keep your message specific: Clearly state whether your enquiry concerns our review content, a correction request, a general information question about Drake Casino's offshore status, or a concern about links or references on drake-au.com.
- Do not send payment or login data: Never include passwords, full credit card numbers, or online banking credentials. We are unable to assist with payment processing and will delete messages containing such data for your protection.
- For operator disputes: If your matter concerns deposits, withdrawals, bonuses, or account suspension with Drake Casino or drakecasino.eu, you must contact the casino operator directly via their official channels. We have no contractual relationship with the operator and cannot compel it to act.
- For regulatory complaints: If you wish to lodge a formal complaint about illegal or harmful gambling services accessible from Australia, you should use the complaint mechanisms outlined by ACMA at https://acma.gov.au. You may still inform us for context, but our role is limited to information and content review.
Regional Compliance Note (Australia, 2026): This contact page is intended to support transparent communication between visitors and the operators of drake-au.com regarding the Drake Casino project. It does not constitute legal advice, financial advice, or official guidance from any regulator. For authoritative information about the legality of online gambling services in Australia, always refer directly to ACMA and relevant state or territory authorities.